Diploma in User Experience & Design

  • Overview
  • Course Content
  • Structure
  • Career Opportunities
  • Fees
  • Next Steps

Diploma in User Experience & Design | Dublin Business School



User experience (UX) is the term used to refer to the quality of an individual’s interaction with a computer-based system or product. It encompasses all aspects of the end-user's interaction with the company, its services, and products. User experience design is the process design teams use to create this interaction. As more organisations have adopted web-based platforms, the demand for UX designers has risen dramatically. The demand for these skilled workers far surpasses the supply of individuals in this career. As a result, UX salaries have increased exponentially as companies compete with each other to attract professionals with the relevant experience and skills. This programme has been designed to enable learners to understand the key concepts underscoring user experience and design whilst also developing the skills basic UX models. This UX Design diploma provides practical skills for the design and evaluation of interactive systems. It will help learners to understand the life cycle of the user experience design process, its purpose, and tools available for use.

Through discovering the user experience context and the industry-standard tools and specific project deliverables in design, learners will be able to enhance visual communications in their personal and professional visual communications. This diploma has been designed for learners with non-cognate backgrounds and no technical knowledge or those with cognate background but lacking analytics skills and knowledge in the area of user experience and design.

Programme Aims and Objectives


The aim of the User Experience and Design (UX) programme is to equip learners with the knowledge and skills for user experience design and technology in this area. DBS want to prepare students for the workforce with strong skillset in that User Design Experience industry, that is why completing a diploma course is great value to you.


  • Enable learners to understand what user experience (UX) means and why it matters.

  • Appreciate the approaches in user experience design and usability.

  • Develop skills in the use and application of specific methods in user experience design.

  • Enable a good understanding of CX, IxD and basic UX models and practical skills for the design and evaluation of interactive systems.

  • Develop an appreciation for concepts and sensibilities of user experience design through individual and collaborative design problem solving.


Click here to view provisional timetable.


To meet the requirements of the Diploma in User Experience and Design, a student must present a post-up workshop and complete a project report on case studies analysis.

Post-up workshop (Group): 40%
Mini project report on case studies analysis: (Individual): 60%

Please note this programme is not on the National Framework of Qualifications (NFQ). 


Course Content

The lecturing team consists of a team of staff that combine both academic qualifications with substantial practical experience, and this practical perspective is reflected in the delivery of the course. Some of the key subject areas are the following:

  • Introduction to User Experience

  • Considering experience-centred design approaches

  • Exploring the lifecycle of design—the process, purpose, and tools

  • Methods for identifying user needs and preferences

  • Approaches to devising suitable forms of solution to design problem

  • Prototyping, and usability and UX evaluation methods

  • Personas and other techniques as UX tools

  • Exploring different types of user research

  • Analysis and critique of design of interactive products

  • Best practice in user experience

  • Measuring customer experience and the elements of the Customer Journey Map


The key subject areas are delivered over 12 weeks with continuous assessment (Individual and Group). Each week will consist of a number of different activities which incorporate classroom, live discussion forums and Moodle resources. The programme aims to provide students with the knowledge and skills in appraising user-experience-centred design approaches from the sensory, cognitive and physical capabilities of users.


Click here to view provisional timetable.

Career Opportunities

Upon completion of this programme participants will have acquired advanced skills in user-experience design. The transferability of the skills taught on this programme in the area of visual communication skills, consumer behaviour & digital markets can be applied across a variety of workplaces and positions.

Student Profile

Learners who enrol in this programme will come from a diverse range of employment backgrounds including design, marketing and digital technology, some already working in this area but also those interested in upskilling or pursuing a career pathway in user experience.


The fee for the Diploma in User Experience & Design is €1,500. This is inclusive of tuition, registration, exam fees and DBS library membership.

View all DBS Evening Diploma fees here.

Visit Us

Open days are a great way to help you make your decision about your course of interest. The open day will give you the opportunity to receive one on one advice and direction from leading academics in your chosen subject area, meet current students and also have your questions answered on entry requirements, student support and the admissions process. Find out when our next Open Event is taking place. The Admissions Office is located in our Aungier Street campus and you are welcome to visit the college to speak with a member of our admissions team from Monday to Fridays, 8:45am – 5:15pm. Alternatively, you can contact us by email.

DBS Student Facilities

DBS Diploma students can also avail of a wide range of facilities to assist them in every aspect of their studies, please see below for more details.

  • Online Notes System (DBS Moodle)- is an eLearning system designed to provide you with a range of course material which will enhance and support your learning experience within DBS. 

  • DBS Library Aungier Street- the Library provides a programme of classes in the areas of Library resources, essay writing skills, avoiding plagiarism and referencing to assist you in your studies.  

  • DBS Careers and Appointment Service- which provides a range of services for Diploma students such as career advice and workshops in CV writing and interview skills. 

  • Subsidised Parking- DBS provides subsidised parking arrangements for students, which provides easy access to all main public transport routes in and out of the city centre. 

  • Subsidised Student Canteen- Diploma students can avail of the Student Canteen which is open in the evenings and offers a wide variety of choices on its menu.

  • Information Technology
  • Part-Time
  • Professional Evening Diplomas

Course overview

Dublin Business School

Schedule: 1 evening per week, 6.15-9.30pm
Next Intake: February 2024
Duration: 12 weeks (part-time)
Mode: Online Classes

Contact Us

We are now accepting applications for programmes taking place in 2024. Contact our admissions team for more information

Email: [email protected]
Phone: 01 417 7500
Opening times:
Monday to Friday
8:45am to 5:15pm