Diploma in Office Management and Administration

  • Overview
  • Course Content
  • Structure
  • Career Opportunities
  • Fees
  • Next Steps


Group Project

Click here to view provisional 2020 timetable.

Those working in or managing a busy office environment are involved in and are responsible for a wide range of activities. Their responsibilities include determining policy, setting targets and budgets, employing and controlling staff and ensuring that the highest level of service is provided to customers and other departments within the organisation.

Programme Aims and Objectives

Each module on this programme lays down fundamental principles designed to teach
participants the essentials of effective office management and administration. It aims to
provide students with:

  • Key skills and knowledge transferable to any management position

  • Understanding of how to improve workplace efficiency and increase job satisfaction

  • An attention to the significance of marketing and sales functions

  • Fundamental appreciation for Irish business and employment law.

  • With the above competencies and ability participants will immediately become an important asset in the workplace and driver of productivity in the office.


To meet the requirements of the Diploma in Office Management and Administration, a student will be required to complete an in-class exam (30%) during each module (apart from Employment Law) and a written assignment at the end of each module (70%). Employment Law is assessed by way of an in-class exam.

Please note this programme is not on the National Framework of Qualifications (NFQ).

Programme Content

Management Principles

Three themes of management will be developed in this module namely corporate, business and functional. The decision making process will be applied to each theme , with particular emphasis on case study work.

Human Resource Management

This HRM module will provide participants with an overview of the various functions of the Human Resource Department and will emphasise the role HRM plays in developing the organisation, improving efficiency and increasing job satisfaction.

Marketing and Sales Management

This module explores the skills and knowledge necessary for the motivation and management of effective marketing in the workplace. The basic principles are taught and an advanced understanding is fostered through the use of case studies and practical examples.

Business and Employment Law

This module will provide participants with an overview of the Law of Contract, Tort, EU Law and a detailed element of the module will cover the general principles and best practice of Employment Law.

Managing the Office

This module provides an overview of the types of skills required to run and administer a busy office environment. Topics covered in this module include planning skills, understanding budgets and purchasing, project management, managing people and the use of information technology in office administration.


This programme is divided into five modules and is designed to provide a practical grounding in the knowledge and skills of office management and administration. Each module supports the next, allowing participants with the potential to excel in an office environment. Students will attend the college one evening per week over two semesters, or over a 17 week period for the intensive structure.

Career Progression Opportunities

Upon completion of this programme participants will have acquired advanced skills in administration to assist in managing an office effectively. Furthermore, students will have developed knowledge and skills necessary for potential management positions. The transferability of the skills taught on this course is high and can be applied across a variety of workplaces, cultures and positions.

Student Profile

The programme is particularly suited to the new or aspiring Office Manager, the Section Leader and those working in Administration who are interested in enhancing personal performance. Students on this course range from those wanting to upskill and seek promotion to small business owners and job seekers wishing to improve their prospects.

Further Study Options

For students interested in further study, the Diploma in Office Management & Administration may entitle them to exemption(s) at Level 1 of some of the Evening Business Degree programmes at DBS. 


The fee for this Diploma is €2,000 .This is inclusive of tuition, registration, exam fees and DBS library membership. View all DBS Evening Diploma Fees here.

Visit Us

Open days are a great way to help you make your decision about your course of interest. The open day will give you the opportunity to receive one on one advice and direction from leading academics in your chosen subject area, meet current students and also have your questions answered on entry requirements, student support and the admissions process. Find out when our next Open Event is taking place. The Admissions Office is located in our Aungier Street campus and you are welcome to visit the college to speak with a member of our admissions team from Monday to Fridays, 8:45am – 5:15pm. Alternatively, you can contact us by email.

DBS Student Facilities

DBS Diploma students can also avail of a wide range of facilities to assist them in every aspect of their studies, please see below for more details.

• Online Notes System (DBS Moodle)- is an eLearning system designed to provide you with a range of course material which will enhance and support your learning experience within DBS. 
• DBS Library Aungier Street- the Library provides a programme of classes in the areas of Library resources, essay writing skills, avoiding plagiarism and referencing to assist you in your studies.  
• DBS Careers and Appointment Service- which provides a range of services for Diploma students such as career advice and workshops in CV writing and interview skills.
• Subsidised Parking- DBS provides subsidised parking arrangements for students, which provides easy access to all main public transport routes in and out of the city centre.
• Subsidised Student Canteen- Diploma students can avail of the Student Canteen which is open in the evenings and offers a wide variety of choices on its menu.

  • Business & Management
  • Professional Evening Diplomas
  • Part-Time

Course overview


Schedule: 1 evening per week, 6.15-9.30pm
Intake: September & January
Duration: February: 17 weeks Part-time (intensive)
October: 1 year part-time

Contact Us

We are now accepting applications for programmes taking place in 2020. Contact our admissions team for more information

Email: admissions@dbs.ie
Phone: 01 417 7500
Opening times:
Monday to Friday
8:45am to 5:15pm