Diploma in Office Administration & Technologies

  • Overview
  • Course Content
  • Structure
  • Career Opportunities
  • Fees
  • Next Steps

Diploma in Office Administration & Technologies


This practical programme is designed for professionals who wish to acquire the skills and knowledge required to work efficiently and effectively in a modern office environment. It offers instruction in office management and administration functions, paying particular attention to the use of Information Technology applications that are key to efficient office management.

Programme Aims and Objectives


Each module on this programme lays down fundamental principles designed to teach participants the essentials of effective office management and administration. The course focuses on six key areas of office administration allowing students to gain the skills and tools to manage an office successfully. 


Each student will be provided with:

  •  Key skills and knowledge transferable to any office management position.

  • An understanding of how to improve workplace efficiency and increase job satisfaction.

  • Insight into the significance of marketing and digital media management.

  • Enhanced ability to use current office software applications


Click here to view provisional timetable.


As the primary objective of this programme is to provide students with the practical skills necessary to work in an administration role in a modern office, there will be a strong focus on in-class exercises to develop those skills. To meet the requirements of the Diploma in Office Administration and Technologies, a student must complete:

  • Office Communication Skills: group presentation (100%)

  • Information Technology Applications: practical lab project (100%)

  • Human Resource Management: individual written assignment (100%)

  • Project Management: individual written assignment (100%)

  • Office Administration skills: individual written assignment (100%)

  • Marketing and Digital Media Management: group project (100%)

 Please note this programme is not on the National Framework of Qualifications (NFQ).

Course Content

Office Communication Skills This module provides an overview of the types of skills required to run and administer a busy office environment. Topics covered in this module include communication skills, use of networked communication applications, planning skills, understanding budgets and purchasing, project planning, and team working.

Information Technology Applications: This module will equip learners with practical digital skills. Learners will gain an understanding of collaborative technologies in the workplace.  They will apply best practice for creating documents, presentations, spreadsheets, and databases.

Human Resource Management: This module will provide the student an insight into HRM and the role HRM plays in an organisation. The module presents current trends in the field and provides the students with the foundational tools for Human Resource Management

Project Management: This module provides an overview of the types of skills required to run and administer a busy office environment. Topics covered in this module include project management and planning skills, understanding budgets and purchasing.

Office Administration skills: This module covers practical skills required by all those working in a modern office environment and is complimentary, and closely related, to the Office Communication Skills module. Topics covered include file management and sharing, email management, books of first entry, accounts payable and receivable and diary management, planning and scheduling.

Marketing and Digital Media management: This module explores the skills and knowledge necessary for the planning and management of effective marketing in the workplace. The basic principles are taught and an advanced understanding is fostered through the use of case studies and practical examples. The key role of this module is to provide an introduction to many of the techniques employed by marketers to achieve business success.


The Diploma in Office Administration and Technologies is offered as a part-time programme over one academic year. Students will engage with weekly topic areas through short, faculty led presentations, lab work and guided discussion that will be reinforced by case studies and group work. Moodle will be used to facilitate student engagement with resources, as well as provide an interactive space for learners. The course will focus on six key areas that are foundational to manage an office and its administration efficiently. Additionally, students will acquire practical experience with Information Technology applications that are crucial in modern office management.


Click here to view provisional timetable.

Career Opportunities

On completion of the programme students will have the knowledge and skills required to work in a variety of business and administrative roles. The diversity of the programme can also enhance the career profile of non-business candidates.

Progression to DBS Programmes

For students interested in further study, the Diploma in Office Administration & Technologies will entitle students to exemptions at Level 1 of some of the Evening Business and Marketing (Hons) Degree programmes at DBS. View our Evening Degrees.


Student Profile

Typical students do not need prior qualifications or experience in advance of commencing the course and come from various backgrounds. This programme is aimed at those looking to gain an understanding of basic office management processes and functions. There will be an enhanced focus on developing IT skills as these skills are a basic requirement for the aspiring office manager or those operating in a supporting role. This programme is also suited to the students who are interested in further study.


The fee for this Diploma is €2,000 .This is inclusive of tuition, registration, exam fees and DBS library membership.

View all DBS Evening Diploma fees here.

Visit Us

Open days are a great way to help you make your decision about your course of interest. The open day will give you the opportunity to receive one on one advice and direction from leading academics in your chosen subject area, meet current students and also have your questions answered on entry requirements, student support and the admissions process. Find out when our next Open Event is taking place. The Admissions Office is located in our Aungier Street campus and you are welcome to visit the college to speak with a member of our admissions team from Monday to Fridays, 8:45am – 5:15pm. Alternatively, you can contact us by email.

DBS Student Facilities

DBS Diploma students can also avail of a wide range of facilities to assist them in every aspect of their studies, please see below for more details.

  • Online Notes System (DBS Moodle)- is an eLearning system designed to provide you with a range of course material which will enhance and support your learning experience within DBS. 

  • DBS Library Aungier Street- the Library provides a programme of classes in the areas of Library resources, essay writing skills, avoiding plagiarism and referencing to assist you in your studies.  

  • DBS Careers and Appointment Service- which provides a range of services for Diploma students such as career advice and workshops in CV writing and interview skills. 

  • Subsidised Parking- DBS provides subsidised parking arrangements for students, which provides easy access to all main public transport routes in and out of the city centre. 

  • Subsidised Student Canteen- Diploma students can avail of the Student Canteen which is open in the evenings and offers a wide variety of choices on its menu.

  • Business & Management
  • Professional Evening Diplomas
  • Part-Time

Course overview

Dublin Business School

Schedule: 1 evening per week, 6.15-9.30pm
Next Intake: January 2024
Duration: 1 academic year part-time

Contact Us

We are now accepting applications for programmes taking place in 2024. Contact our admissions team for more information

Email: [email protected]
Phone: 01 417 7500
Opening times:
Monday to Friday
8:45am to 5:15pm