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What to Expect from a Career in Human Resources

Diploma in HRM | DBS

Are you interested in working with people and building processes to ensure the satisfaction and retention of employees in business? Then you may be interested in a career in Human Resource Management, an integral role in any company that takes on many responsibilities and aims to bridge the gap between the employer and employee. Everyone knows a happy workforce makes for a successful business; here are just a few examples of what you can expect to do when you begin your career in HRM…


An important part of your role in HRM will be to acquire new staff, and the size of the company you work for will determine the extent of the work involved. Finding new staff can be a challenge, and finding the right staff can be even more challenging, however with a proper procedure in place it becomes a far less daunting task. Once you learn the art of writing a good job spec, sifting through applications, and managing the interview process, you will be sure to attract the best candidates for the job.


You will be responsible for managing payroll and ensuring employees receive all of their entitlements according to company policy. These can include health insurance, life assurance, tax saver schemes, any discounts that may be applicable, compensation and time in lieu. HR will ensure that employees are treated equally and are given a platform to voice any concerns should any problems arise.

Mediating and Handling Disputes 

Speaking of problems arising, conflicts within the workplace can be a common occurrence, and no matter how big or small the issue the HRM individual or team will be responsible for getting to the root of the problem and ultimately trying to resolve it. This might entail meetings with staff, discussions with management, and making necessary changes to avoid similar problems in the future. HRM will also need to step in if an employee is having performance issues, this may require giving formal warnings and putting steps in place for the employee to improve on their work.


It is in HR’s best interests to make sure staff are kept happy at all times, a happy workforce generally has a low turnover which means less time and money spent on training new staff. In order to ensure the retention rate is kept steady, HR may implement a number of different mechanisms such as team bonding days, attractive benefits, company social events, salary reviews and bonus schemes to name but a few. Various methods are utilised to analyse the reason or reasons why staff may have left the company or may be planning to. These include exit interviews once a staff member has terminated their contract and staff surveys to gauge overall workplace morale.

As you can see, HRM is a varied and dynamic career path, and not one for the light-hearted. We have only scratched the surface of what this job may entail, and bear in mind you will likely have a unique experience depending on which company you choose to work for.

If a career in HRM still piques your interest, you can apply for a place on the Diploma in Human Resource Management at DBS. Classes are starting soon so get your application in now. 

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