Diploma in Emotional Intelligence

  • Overview
  • Course Content
  • Structure
  • Career Opportunities
  • Fees
  • Next Steps

Diploma in Emotional Intelligence



Emotional intelligence is an important characteristic for anyone at any level of an organisation but it is particularly important for those who occupy positions of leadership. A leader’s emotional intelligence can have sweeping influence over their relationships, how they manage their teams, and all in all how they interact with individuals in the workplace. This diploma will enable an individual to develop a practical understanding of the concept of Emotional Intelligence for the workplace.

Programme Aims and Objectives


Develop an understanding of the concept of Emotional Intelligence in practice in the workplace.


  • Understand the concept of Emotional Intelligence and how it relates to performance and leadership at work.

  • Recognise and control emotions and behaviour for effective leadership.

  • Harness emotions and behaviours appropriately to achieve the most optimum reaction as situations dictate.

  • Use tools and techniques to successfully develop emotional intelligence in teams.

  • Build relationships and collaborate with others in strengthening resilience and engagement within teams.



Click here to view provisional timetable


Students will be asked to complete a reflective piece on their learning experience as well as a planning portfolio that will be built on a weekly basis.

Improvement Planning Portfolio: 70%
Reflections on Learning: 30%

Please note this programme is not on the National Framework of Qualifications (NFQ).

Course Content

The lecturing team consists of a team of staff that combine both academic qualifications with substantial practical experience, and this practical perspective is reflected in the delivery of the module. Some of the key subject areas are the following: 

Discovering Emotional Intelligence (EI)

What is EI? Development of EI; EI Frameworks; What are emotions?; 2 minds; 3 types of emotional people; Personal  EQ Assessment ; Benefits of developing EI; Taking EQ Temperature

Emotional Awareness: Self Awareness

Accurate Self assessment; Who are YOU? What's important to you? Know your own story; Mindful of the here and now; Your emotional  states; what do you believe?; Key to self awareness; Self awareness Questionnaire; Improvement Planning

EI: Self Management

Personal Integrity and Responsibility; The pause button; grounding exercise; breathing exercise; Create appropriate emotional patterns; Mental gateways; Cognitive reframing; Factors that influence emotions; emotional rules; emotional hi-jacking; improvement planning

EI: Motivation & Resilience

Is motivation real? Purpose questionnaire; Realistic optimism; Setting your sights; Internal and External challenges; Dealing with stress; 7 second solution; Learn to problem solve; Improvement planning

EI: Empathy

Empathy and compassion; Basic emotional needs; Unconditional positive regard; Opportunities to support and contribute; Presence with others; Increasing empathy; 3 types of empathy; Improvement planning

EI: Relationships

Up skilling communications; Conflict resolution; Emotional Bubbles; Power of confiding; Relationship Activities; Improvement planning


The key subject areas are delivered over 12 weeks with continuous assessment completed during the course. The programme is designed to provide students with well-developed and broad understanding of the concept of Emotional Intelligence and how it relates to performance and leadership at work.

The teaching and learning strategy will involve a multi-faceted approach. The learning tasks in the module are designed to encourage collaboration, openness, problem solving, self-directed learning with a view to understanding and applying key emotional intelligence concepts from a leadership perspective.


Click here to view provisional timetable

Career Opportunities

Students of the Diploma in Emotional Intelligence will have the knowledge and practical skills required to succeed in leadership positions in a variety of business fields in the private, public, and not-for-profit sectors of the economy.

Student Profile

Typically, students participating on this programme come from a variety of backgrounds from those starting out in the business world to leaders for whom emotional intelligence skills are an advantage, in areas such as IT, engineering, professional services, etc. The programme can also be beneficial to anyone in organisation who is seeking expertise on how to develop and manage emotional intelligence in teams.


The fee for the Diploma in Emotional Intelligence is €1,500. This is inclusive of tuition, registration, exam fees and DBS library membership. View all DBS Evening Diploma Fees here.

Visit Us

Open days are a great way to help you make your decision about your course of interest. The open day will give you the opportunity to receive one on one advice and direction from leading academics in your chosen subject area, meet current students and also have your questions answered on entry requirements, student support and the admissions process. Find out when our next Open Event is taking place. The Admissions Office is located in our Aungier Street campus and you are welcome to visit the college to speak with a member of our admissions team from Monday to Fridays, 8:45am – 5:15pm. Alternatively, you can contact us by email.

DBS Student Facilities

DBS Diploma students can also avail of a wide range of facilities to assist them in every aspect of their studies, please see below for more details.

  • Online Notes System (DBS Moodle)- is an eLearning system designed to provide you with a range of course material which will enhance and support your learning experience within DBS. 

  • DBS Library Aungier Street- the Library provides a programme of classes in the areas of Library resources, essay writing skills, avoiding plagiarism and referencing to assist you in your studies.  

  • DBS Careers and Appointment Service- which provides a range of services for Diploma students such as career advice and workshops in CV writing and interview skills. 

  • Subsidised Parking- DBS provides subsidised parking arrangements for students, which provides easy access to all main public transport routes in and out of the city centre. 

  • Subsidised Student Canteen- Diploma students can avail of the Student Canteen which is open in the evenings and offers a wide variety of choices on its menu.

  • Psychology & Social Science
  • Part-Time
  • Professional Evening Diplomas

Course overview


Dublin Business School

Schedule: 1 evening per week, 6.15-9.30pm
Intake: October & February 
Duration: 12 weeks (part-time)
Awarding Body: N/A

Contact Us

We are now accepting applications for programmes taking place in 2020. Contact our admissions team for more information

Email: admissions@dbs.ie
Phone: 01 417 7500
Opening times:
Monday to Friday
8:45am to 5:15pm