Business and Management COURSES

Diploma in Office Management and Administration

Overview

Awarding Body:	Dublin Business School
Schedule:	1 evening per week, 6:15-9:30pm
Intake:	September and January
Duration:	September - 1 year part-time January - 17 weeks

View Autumn 2013 timetable

Those working in or managing a busy office environment are involved in and are responsible for a wide range of activities. Their responsibilities include determining policy, setting targets and budgets, employing and controlling staff and ensuring that the highest level of service is provided to customers and other departments within the organisation.

Programme Aims and Objectives

Each module on this programme lays down fundamental principles designed to teach
participants the essentials of effective office management and administration. It aims to
provide students with:

Key skills and knowledge transferable to any management position
Understanding of how to improve workplace efficiency and increase job satisfaction
An attention to the significance of marketing and sales functions
Fundamental appreciation for Irish business and employment law.
With the above competencies and ability participants will immediately become an important asset in the workplace and driver of productivity in the office.

Programme Structure

Assessment

To be awarded the Diploma in Office Management and Administration, a student will be
required to complete an in-class exam during each module (30%) and a written assignment at
the end of each module (70%).

Programme Content

Management Principles

Three themes of management will be developed in this module namely corporate, business and functional. The decision making process will be applied to each of these, with particular emphasis on case study work.

Human Resource Management

This HRM module will provide participants with an overview of the various functions of the Human Resource Department and will emphasise the role HRM plays in developing the organisation, improving efficiency and increasing job satisfaction.

Marketing and Sales Management

This module explores the skills and knowledge necessary for the motivation and management of effective marketing in the workplace. The basic principles are taught and an advanced understanding is fostered through the use of case studies and practical examples.

Business and Employment Law

This module will provide participants with an overview of the Law of Contract, Tort, EU Law and a detailed element of the module will cover the general principles and best practice of Employment Law.

Managing the Office

This module provides an overview of the types of skills required to run and administer a busy office environment. Topics covered in this module include planning skills, understanding budgets and purchasing, project management, managing people and the use of information technology in office administration.

Structure

This programme is divided into five modules and is designed to provide a practical grounding in the knowledge and skills of office management and administration. Each module supports the next, allowing participants with the potential to excel in an office environment.

Students will attend the college one evening per week over two semesters, or over a 17 week period for the intensive structure. They will be assessed by completing an in-class assessment (30%) and a written assignment at the end of each individual module (70%).

Career Opportunities

Upon completion of this course participant should have acquired advanced skills in administration to assist in managing an office effectively. Furthermore, students will have developed knowledge and skills necessary for potential management positions. The transferability of the skills taught on this course is high and can be applied across a variety of workplaces, cultures and positions.

Student Profile

The programme is particularly suited to the new or aspiring Office Manager, the Section Leader and those working in Administration who are interested in enhancing personal performance. Students on this course range from those wanting to upskill and seek promotion to small business owners and job seekers wishing to improve their prospects.

Further Study Options

For students interested in further study, the Diploma in Office Management & Administration may entitle them to exemption(s) at Level 1 of some of the Evening Business Degree programmes at DBS.

Fees

The fee for this Diploma is €1,990 this is inclusive of tuition, registration, exam fees and DBS library membership.

DBS Diploma students can also avail of a wide range of facilities to assist them in every aspect of their studies, please see below for more details.

DBS Student Facilities

• Online Notes System (DBS Moodle)- is an eLearning system designed to provide you with a range of course material which will enhance and support your learning experience within DBS.
• DBS Library Aungier Street- the Library provides a programme of classes in the areas of Library resources, essay writing skills, avoiding plagiarism and referencing to assist you in your studies.
• DBS Careers and Appointment Service- which provides a range of services for Diploma students such as career advice and workshops in CV writing and interview skills.
• Subsidised Parking- DBS provides subsidised parking arrangements for students, which provides easy access to all main public transport routes in and out of the city centre.
• Subsidised Student Canteen- Diploma students can avail of the Student Canteen which is open in the evenings and offers a wide variety of choices on its menu.

Next Steps

Visit Us

Open days are a great way to help you make your decision about your course of interest. The open day will give you the opportunity to receive one on one advice and direction from leading academics in your chosen subject area, meet current students and also have your questions answered on entry requirements, student support and the admissions process. Find out when our next Open Event is taking place.

The Admissions Office is located in our Aungier Street campus and you are welcome to visit the college to speak with a member of our admissions team from Monday to Fridays, 8:45am – 5:15pm. Alternatively, you can contact us by email.

Apply Now

Make an Enquiry

BACK TO COURSES

VIEW ALL COURSES

Apply

Now accepting applications for Autumn 2013

We are now accepting applications for all programmes commencing September 2013. Apply online or contact our admissions team for more information by calling 01 417 7500 Monday to Friday, 8.45am to 5.15pm or email admissions@dbs.ie

VISIT US

WHY DBS?

DROP IN ADVICE SESSIONS