Springboard+ Certificate in Business Skills

  • Overview
  • Course Content
  • Structure
  • Career Opportunities
  • Eligibility
  • Next Steps
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N.B: This programme is now full. 


The Certificate in Business Skills has been designed as a cross enterprise programme at level 6 and is an introductory-level course that explains and analyses principles and practices that are found in every business. Business skills refer to a general ability to perform professionally within an organization. They include an ability to lead, work well with others, communicate your thoughts clearly, negotiate business deals, mentor others, manage time well, display a professional image, interact well with clients, solve problems and employ relevant mathematical reasoning. 

Basic communication skills, such as the ability to write and speak effectively are also vital.Learners who successfully complete this course will understand how organisations need to adapt to a dynamic and changing environment, develop their knowledge and understanding of the management process, develop effective business and communication skills, appreciate the importance of effective communication within organisations

Graduates of the Certificate in Business Studies will have career opportunities across numerous sectors, including business administration, sales and marketing, customer support, data management, banking and finance, logistics, and communications. They will be able to present themselves to employers as candidates that possess a solid ground in the fundamentals of, business administration, marketing and IS management. The skills and knowledge they will obtain will be sought after by small businesses, mid-size organisations and by large corporations and the public service.

See our full range of Springboard courses here.

All QQI accredited programmes of education and training of 3 months or longer duration offered by Dublin Business School (DBS) are covered by arrangements under section 65 (4) (b) of the Qualifications and Quality Assurance (Education and Training) Act 2012 whereby in the event that DBS ceases to provide the programme, for any reason, after learners have started on that programme, Kaplan Inc., as guarantor, will refund the moneys most recently paid by or for the learner.   More details are included in the terms and conditions of learner admission to DBS (http://www.dbs.ie/terms-and-conditions) and on programme handbooks provided at induction.

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Programme Content

  •  Business Environment

  • IT Skills for Business

  • People in Organisations

  • Learning to Learn

  • Communication for Personal Success

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The course duration is one Academic Year. Typically students attend classes on two evenings per week. 

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Career Opportunities

On completion of this programme graduates will have the business knowledge and skills required to commence employment/career development in a variety of business areas such as marketing, finance, management and business administration within a variety of industry sectors.Upon completion of the programme, graduates would typically take up roles as:

• Sales and Marketing Administrators

• Business Administrators

• Customer Service Administrators

• Junior Accounts Administrators

• Banking Administrators

•Office Support Roles

DBS fully recognises the importance of job readiness to the Springboard participant and has put in place since 2013 an integrated and comprehensive Personal and Professional Development Service titled Jump Start Your Career. This intensive programme covers every aspect of the job hunting process and has greatly assisted Springboard participants with their job search activities and preparation for employment. All initiatives under the programme focus on facilitating the transition from higher education to employment. 

A suite of careers motivation, self-confidence and job ready workshops will be delivered and timetabled for programme participants. Additional sessions will be scheduled to include:

- CV Preparation, Interview Skills & Techniques & Job searching tools
- One-to-One sessions
- Individual coaching & feedback, Review of experience and progress & Candidate/Employment matching process.

 Out of hours one-to-one consultations, with evening appointments, will also be offered to programme participants who are unable to attend during the day.

DBS will offer strong assessment processes and feedback tools to assist in one-to-one sessions in training on behavioural competencies style, career match aptitudes that will enhance significantly the career guidance, personal development, employer engagement and interview skills in order to maximise the work placement and employment opportunities. Significant emphasis will be placed on building communication and interpersonal confidence and skills to demonstrate own value to employer. Each participant will have access to a careers coach/mentor to support the candidate/placement matching and placement process with potential employers.
DBS also provides extensive networking opportunities for Springboard students and also liaises with external partners to enhance career progression for its learners. 
DBS also has extensive engagement with industry and in addition to companies who have pledged interests of placements, it has over 1,150 employers on its database and active engagement with 2,727 DBS Alumni all of whom are being contacted to offer work experience opportunities to Springboard Students. 

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To be eligible to apply for a place on this programme, applicants must:

  • Hold a Level 5 NFQ award or equivalent, OR

  • If you are over 23 years of age as on 1st January in the year of entry and do not meet the minimum course entry requirements you may apply as a Mature Student. Mature students are assessed on the basis of age, work experience, general education standard, motivation and commitment to the programme.

 In addition, an IELTS score of a minimum 6.0 or equivalent is required, where full-time study has been conducted in a language other than English or for applicants whose first language is not English.

RPL Information

Recognition of Prior Learning (RPL).Learners may also access this programme on the basis of recognition of prior learning or by assessment of prior experiential learning/informal learning. Such applicants are considered on a case-by-case basis. The process is implemented within the relevant school, by the relevant Head of School/Department or nominee, and is overseen by the Director of Academic Affairs. For this particular programme applicants will be considered on a case by case basis based upon their educational record, work experience and a capacity to successfully participate in the programme

Springboard+ Spring 2017 Eligibility criteria for participants

To be eligible for a place on a Springboard+ programme a person must be:

•Unemployed with a previous history of employment

• Actively seeking employment

Satisfy one of the following three criteria:

1. Be in receipt of one of the following payments from the Department of Social Protection:

Jobseekers Benefit, Jobseekers Allowance, One Parent Family, Disability Allowance, Qualified Adults of Working Age, Carers Allowance, Farm Assist/Fish Assist, Widow(er) s Contributory or Non-contributory Pension, Blind Pension, Deserted Wives Allowance.

There is no requirement to be in receipt of a payment for a particular period of time prior to the commencement of the programme. Participants in receipt of an eligible payment at the time the Springboard+ course commences are eligible to apply for a place on that course. However, providers will be required to give priority to applications from people who are long term unemployed


2. Be signing for social insurance contribution credits OR

3. Be previously self-employed

People participating in the Community Employment Scheme; the Rural Social Scheme; Tus; JobBridge or in receipt of the Back to Work Enterprise Allowance or the Short Term Enterprise Allowance may apply for Springboard+ and, with the approval of a Department of Social Protection Facilitator, take up a Springboard+ course.

Full details of eligibility criteria are available under the ‘Am I eligible’ section on the Springboard+ website www.springboardcourses.ie

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Next Steps

Apply online via the Springboard portal here

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Course overview


Awarding Body: 

Quality & Qualifications Ireland (QQI)


Duration: 1 Academic Year
Study Mode: Part-time
Course Commencement Date: ​​​​TBC
Award Level: 
Level ​​​​6 Special Purpose Award
ECTS Credits: ​​40


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  • Contact

    We are now accepting applications for programmes taking place in 2017. Contact our admissions team for more information

    Email: admissions@dbs.ie
    Phone: 01 417 7500
    Opening times:
    Monday to Friday: 8:45am to 5:15pm

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