Business and Management

View Spring 2012 timetable here

This programme is aimed at any individual who is, or intends to be involved in managing people or working as part of a team. It will also benefit HR Professionals with an interest in Performance Management or People Development. It covers the key principles of coaching and gives students the skills and confidence to coach, influence and motivate others in order to maximise their potential.

Programme Aims and Objectives

On completion of the programme each student will have explored the key theories of performance maximisation utilising coaching, influencing and motivation. Each student will then develop the confidence to apply these skills with their colleagues.

On completion of the Diploma in Coaching for Performance students should have acquired the skills to:

• Influence and gain commitment from people to change and set performance goals
• Support others in the development of action plans to maximise performance
• Help others to recognise and overcome their limiting beliefs
• Enhance their coaching skills and be able to use a variety of tools
• Evaluate their own performance as a coach
• Show how coaching can impact on the performance of an organisation

Programme Content

The programme is conducted in a highly interactive, participative and energetic style. The student will be supported by a programme coach and have opportunities to practice coaching in a safe environment and to gain feedback on the application of the theories and core techniques. The students will be guided through their assignment agreed with their programme coach. The first class will provide an introduction to coaching and all classes will be divided into a theoretical and practical sessions so that students can practice and perfect the new techniques that they have learned.

Topics covered will include:

Introduction to Coaching Methods
This session will introduce the concept of coaching and its origins. Students will understand and practice key coaching skills and techniques. As well as best practice coaching techniques the course will also cover topics like Emotional Intelligence and NLP. These will be used throughout the ten week programme.

Understanding Human Behaviour
This session helps students understand how people are motivated and will look at how limiting beliefs can impede progress. It will also look at how ‘blind spots’ can limit our growth and will evaluate how coaching can be used to achieve performance goals.

The Coaching Relationship
This session enables students to set to consider how best to create an environment that will help to enhance the quality of the coaching relationship and how the expectations of both coach and performer are managed and helps students to deal with difficult situations in particular when they are faced with challenging performance and behaviours that are not in line with business expectations.

Coach Competencies
This module enables students to look at what competencies are required in order to become an effective coach and how best to enhance those competencies. This module will involve students being coached on those areas that they would like to improve.

Using Coaching Models and Tools
This session explores a number of models and tools available to help them to structure their coaching sessions. It will allow students to evaluate a rage of different models and tools and evaluate their effectiveness.

Coaching within Organisations
This session explores the added challenges faced when working within organisations. It will examine the concept of the Coaching Culture, look at team coaching and the issues that can arise when coaching teams. It will also look at working with external coaches and what to look for when recruiting external coaches.

Evaluating Coaching Interventions
This session enables students to validate and evaluate their coaching effectiveness in qualitative and quantitative terms.

Psychometrics and Emotional Intelligence
These modules will examine the role of psychometrics in coaching and will also look at the concept of Emotional Intelligence.

Assessment

To be awarded the Diploma in Coaching for Performance, students will be required to complete a written assignment (70%) and presentation (30%).

Career Opportunities

On successful completion of the programme, students will have the knowledge, skills and confidence to influence, coach and motivate others to improve performance and realise their potential. The student can perform well in the role of manager or team member.

Student Profile

Students are generally in roles where they are managing people and/or projects where it is important to get results through others. They may also be in Human Resources roles, particularly those involved with Performance Management or Learning and Development roles. Some students are not in management roles, but have aspirations to become coaches and this course offers a solid foundation for them. All have reported gaining insights into their own performance as managers and coaches and find the practical sessions both enjoyable and insightful.

“This programme is ideal for anyone who is currently working with or managing a team, or who is pursuing a career in this area. I found the course very interesting as it allowed students to actually participate in group coaching during lectures. I would not hesitate in recommending this course to anyone looking to progress into a managerial role.'
Laura – Anne Hyndman
Diploma in Coaching for Performance